Cancellation & Refund Policy

Last updated: August 25, 2021

 

The following terms are applicable for any products that You purchased with Us.

 

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural form.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ecommerce Ninja Marketing, 76, Jalan Serindit 1E, Bandar Puchong Jaya, 47100 Puchong, Selangor.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Ecommerce Ninja Marketing, accessible from https://www.ecommerceninja.my

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days from the purchase date, in the condition that the Service has yet been rendered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: hello@ecommerceninja.my

  • By phone number: +6 017 687 3188

We will reimburse You no later than 14 days from the day You requested the cancellation. 
We reserve the right to refuse cancellation of any Service that does not meet the cancellation condition is our sole discretion.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: hello@ecommerceninja.my

  • By phone number: 0176873188